Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the AFS PDR LLC website, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

AFS PDR LLC provides professional auto hail damage repair and paintless dent removal services. We offer:

  • Paintless dent repair (PDR) for hail damage
  • Free estimates and insurance claim assistance
  • Deductible waiver up to $1000
  • Free rental car during repairs
  • Professional service with any insurance policy
  • Local service in the Dallas and DFW area

3. Service Information and Disclaimers

3.1 Hail Damage Assessment

All hail damage assessments are provided as estimates. While we provide professional evaluations, we cannot guarantee:

  • Exact repair timeframes
  • Insurance claim approval
  • Specific repair outcomes
  • Vehicle value restoration

3.2 Service Limitations

SERVICES ARE PROVIDED "AS IS" WITHIN PROFESSIONAL STANDARDS. We do not provide warranties beyond what is required by law. Customers are responsible for:

  • Verifying insurance coverage and policy details
  • Coordinating with insurance adjusters
  • Providing accurate vehicle information
  • Compliance with local regulations

4. Pricing and Payment

Pricing is subject to change without notice. Service costs are based on:

  • Extent of hail damage
  • Vehicle make, model, and year
  • Repair complexity and time required
  • Insurance coverage and deductibles

Payment arrangements vary based on insurance coverage. We work directly with insurance companies when possible.

5. Availability and Scheduling

Service availability depends on:

  • Weather conditions and storm activity
  • Current workload and scheduling
  • Insurance claim processing time
  • Vehicle accessibility and condition

We recommend scheduling estimates as soon as possible after hail damage occurs.

6. Insurance Claims and Deductibles

We assist with insurance claims and may waive deductibles up to $1000 under certain conditions. Customers acknowledge that:

  • Deductible waiver is subject to insurance approval
  • Claim processing times vary by insurance company
  • Final costs depend on insurance coverage
  • Additional charges may apply for uncovered services

7. Rental Car Services

Free rental car services are provided when available and may be subject to:

  • Insurance policy coverage
  • Rental car availability
  • Repair timeframes
  • Customer driving record and age requirements

8. Safety and Liability

8.1 Customer Responsibility

Customers acknowledge and agree that:

  • Vehicle access must be provided for repairs
  • Personal items should be removed from vehicle
  • Accurate vehicle information must be provided
  • Insurance information must be current and valid

8.2 Limitation of Liability

AFS PDR LLC shall not be liable for:

  • Pre-existing vehicle damage
  • Damage to personal items left in vehicle
  • Indirect, incidental, or consequential damages
  • Damages exceeding the cost of services provided

9. Website Use

By using our website, you agree to:

  • Provide accurate and truthful information
  • Use the website for lawful purposes only
  • Not attempt to gain unauthorized access to our systems
  • Respect our intellectual property rights

10. Contact and Communication

By submitting contact forms or providing your information, you consent to being contacted by AFS PDR LLC regarding hail damage repair services and estimates.

11. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Dallas County, Texas.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

13. Contact Information

For questions about these terms, contact us:

  • Phone: 214-694-7080
  • Email: afshaildamage@gmail.com
  • Location: DALLAS AND DFW